Part Time Hotel Front Desk Agent
3.
3 Vernon Hills, IL Vernon Hills, IL Part-time Part-time From $14 an hour From $14 an hour 3 days ago 3 days ago 3 days ago At Hotel Indigo we deliver inspired service.
In all we do, we are vibrant, curious and original.
Be vibrant by carrying ourselves in a way that says to our guests we are energetic, motivated, confident.
Be curious by being aware of our hotel and neighborhood and going out of our way to help guests learn and discover what's going on.
Be original by building connections with our guests and being imaginative to create memorable experiences.
Your day to day:
Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assigned bank.
Up-sell rooms where possible to maximize hotel revenue.
PEOPLE Answer phones in a prompt and courteous manner.
Welcome guests in a friendly, prompt and professional manner.
Register guests, issue room keys, provide information on hotel services and room location.
Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
GUEST EXPERIENCE Respond appropriately to guest feedback.
Make appropriate service recovery gestures in order to ensure total guest satisfaction.
May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes.
RESPONSIBLE BUSINESS Promote team work and quality service through daily communications and coordination with other departments.
Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc.
Must be available for AM and PM shifts (7am-3pm, 3pm-11pm) 2 or 3 days per week with rotating weekend and holiday availability.
Job Type:
Part-time Pay:
From $14.
00 per hour Expected hours:
8 - 24 per week
Benefits:
Employee discount Schedule:
4 hour shift 8 hour shift Evening shift Morning shift Weekends as needed Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
3 Vernon Hills, IL Vernon Hills, IL Part-time Part-time From $14 an hour From $14 an hour 3 days ago 3 days ago 3 days ago At Hotel Indigo we deliver inspired service.
In all we do, we are vibrant, curious and original.
Be vibrant by carrying ourselves in a way that says to our guests we are energetic, motivated, confident.
Be curious by being aware of our hotel and neighborhood and going out of our way to help guests learn and discover what's going on.
Be original by building connections with our guests and being imaginative to create memorable experiences.
Your day to day:
Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assigned bank.
Up-sell rooms where possible to maximize hotel revenue.
PEOPLE Answer phones in a prompt and courteous manner.
Welcome guests in a friendly, prompt and professional manner.
Register guests, issue room keys, provide information on hotel services and room location.
Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
GUEST EXPERIENCE Respond appropriately to guest feedback.
Make appropriate service recovery gestures in order to ensure total guest satisfaction.
May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes.
RESPONSIBLE BUSINESS Promote team work and quality service through daily communications and coordination with other departments.
Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc.
Must be available for AM and PM shifts (7am-3pm, 3pm-11pm) 2 or 3 days per week with rotating weekend and holiday availability.
Job Type:
Part-time Pay:
From $14.
00 per hour Expected hours:
8 - 24 per week
Benefits:
Employee discount Schedule:
4 hour shift 8 hour shift Evening shift Morning shift Weekends as needed Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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